United Breaks Guitars: The interview

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Autor:	jdlasica
Opis:	Musician Dave Carroll saw his guitar being mishandled by the baggage carriers at United Airlines. Nine months later he was denied compensation. So he wrote a three-part musical trilogy, "United Breaks Guitars." The original video has been seen 8.8 million times and is the 12th most-watched video in the history of YouTube. Dave talks about the experience in this 9-minute video interview.
Wyświetlenia:	11,824

Tagi: united breaks guitars customer service public relations marketing nightmare

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